Overall both our stays were amazing! When we checked in during the first stay, (July 14th for one night) we got the warmest welcome from Autumn at the front desk. My family and I stayed at this property twice in July while visiting the Columbus area for business. Overall I would not choose to stay here for a trip unless it was necessary for the conference as the hotel room quality was not up to par. The Fitness Center was great and had everything you could need for a hotel gym, treadmills, bikes, elliptical, water machine, towels etc. The Bar area was huge and poured good drinks, the worst part again is it is not connected to the hotel and you do have to walk outside to get there. The food that was served for the conference was excellent quality and there were always cold and hot drinks available which was very nice. The chairs were extremely uncomfortable and we had no tables which made for two days of classroom learning pretty miserable, not sure if the hotel it to blame or our organization on this one, but other rooms appeared to have nicer chairs and table set up. There were multiple conferences going on and we were in the rear portion, the conference area is clean and well maintained. The conference facilty is across from the hotel section and you have to walk outside to get there. Poor design if you're traveling with others. There is no door in the sink area so you have to blind the rest of the room to get ready, there is only a small pocket door that closes for the shower and toilet. It is not ideal on how the bathroom is set up either as I needed to be up early for my conference daily while my family was trying to sleep. The water pressure was also weak and hard to rinse the soap of your hair or body. I feel like they dont have a large enough water heating system to properly supply hot water when the hotel is at capacity which it was this weekend. The bathroom was very small and I had no hot water when showering for the 3 days I was here. It was so bad the 3rd night we slept with it completely shut off. The A/C/Heater is so loud its like an airplane coming into land and woke us up every single time it kicked on. The bed was hard as a rock with lumpy pillows (probably the worst 3 nights of sleep I have had in a long time). The room was average at best, the carpet didn't look like it had been swept with crumbs and such on it. We had a King Suite w/ Sofa Sleeper Room. When we checked in the clerk was very friendly and we had no issues. Parking is very slim here when there are multiple conferences going on and we had to park in the overflow lot several times. From pictures it looked like it was going to be a very nice stay in a good location close to Polaris. We had a work conference here over the weekend, so no choice in where we stay as there was a block rate for rooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Free self parking is available onsite.Make yourself at home in one of the 187 guestrooms featuring refrigerators and microwaves. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area.Mingle with other guests at the complimentary reception, held daily. This hotel is 9.2 mi (14.8 km) from Columbus Zoo and Aquarium and 0.9 mi (1.5 km) from Polaris Fashion Place.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. With a stay at Drury Inn & Suites Columbus Polaris in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Easton Town Center.
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